Sunny Chen From GHRM MBA Shares Her Internship Experience At LaserTek

Many of our prestigious GHRM MBA and IBMBA students completed their internships at prestigious companies in Taiwan. Today, we share the internship experience of Sunny Chen from GHRM MBA. 

Sunny did her internship at LaserTek, one of the leading manufacturers of Surface Mount Device (SMD) materials such as top and bottom cover tapes. She worked in the energy department, which deals with LED tubes, air purifiers, and sanitizer sprays. Sunny learned about the internship opportunity through the Office of Career Development, College of Management, NSYSU. As OCD posts a lot of information about internships and other opportunities on Facebook, Sunny says it makes it easier to receive the news. 

As for the motivation to do the internship at LaserTek, Sunny says it was to gain practical experience. According to her, 

“The main point is to get practical experience. We always sit in the classroom, listening to what professors say, writing notes in the notebook. However, we got lots of knowledge but really lacked practical experience. Being an intern in the company will be a good choice to get practical experience.”

Sunny describes the work culture at LaserTek as 'true harmony.' The workplace is decorated with stunning artwork, and people are always willing to help. The mission of LaserTek is “creating an excellent environment for employees and the company to grow together," and the vision is to "guide Laser Tek to develop an international brand." 

According to Sunny, the biggest challenge was adapting to the new work environment, which took about a month. However, if she had any issues, she didn't shy away from reaching out to someone. Luckily, everyone at LaserTek was willing to help her out. 

The most memorable experience at LaserTek, Sunny says, was an uneasy experience with an agitated person. Sunny says, 

“The most memorable experience is a phone call. One angry woman called me; I answered the phone kindly. However, she kept yelling and shouting at me. I didn't take charge of this task, so I totally had no idea what happened and what she was talking about. She kept yelling at me and making me agitated. She made me restless, and I couldn’t hear what she said carefully. One day I mentioned this situation to my colleague, she shared with me how to handle this tough task. The most important thing is to stabilize your emotions first and don't follow her mood. The second step is to listen to what she wants to say calmly and wait until she finishes talking. The third step is to repeat what she said and confirm that you understand the conversation in this phone call. After this incident, I can answer the phone patiently and more efficiently.” 

Sunny acquired a lot of soft skills through the internship. She also shares advice for the students who are interested in doing internships in the future. Sunny shares, 

“If you have time, I strongly recommend students doing internships while studying. You can learn a lot which professors didn’t teach you in school. The internship experience will help you to adapt to the workplace after you graduate from school.”

GHRM MBA is delighted to know that Sunny's internship experience was so memorable and enriching. We are confident that the knowledge and skills gained through this internship will prove valuable to her in whatever field she chooses to foray into.